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en:supplier_defect_report_-_lifecycle [2013/05/13 07:45] bobcat_wiki vytvořeno |
en:supplier_defect_report_-_lifecycle [2017/03/28 08:55] (aktuální) |
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| - | ===== Supplier Defect Report - lifecycle ===== | + | ====== Supplier Defect Report - lifecycle ====== |
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| + | The Supplier Portal enforces standardized lifecycle for all Supplier Defect Reports (SDR). The SDR lifecycle is based around the industry standard methodology of problem solving technique called **8 Disciplines Problem Solving** commonly known as **8D** (more on 8D here: [[http://en.wikipedia.org/wiki/Eight_Disciplines_Problem_Solving]]). | ||
| + | Together with 8D steps each SDR is assigned a status which is based on the immediate situation of the reported defect and content of the SDR record on the portal. The status of the SDR can be only changed/updated by Bobcat's responsible Supplier Quality Engineer and/or Accountant. Representatives of the Supplier can't change the SDR status. | ||
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| + | Find more detail how to complete the SDR record on the following pages: | ||
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| + | * [[Supplier Defect Report - receiving and confirmation]] | ||
| + | * [[Supplier Defect Report - adding comments and editing]] | ||
| + | * [[Supplier Defect Report - verification of actions and closing]] | ||
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| + | ===== SDR lifecycle flowchart ===== | ||
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| + | Below is simplified graphical representation of the SDR 8D steps and statuses. | ||
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| + | {{:en:sdr-lifecycle-a.png?600|}} | ||
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| + | ===== Defective parts disposition ===== | ||
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| + | On the following picture is simple schematics explaining the disposition of defective parts and invoicing. | ||
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| + | {{:en:sdr-disposition.png?900|}} | ||
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| + | ===== Main Menu ===== | ||
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| + | * [[en:start|Back to Main menu]] | ||
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| + | * [[Supplier Defect Report - lifecycle]] | ||
| + | * [[Supplier Defect Report - receiving and confirmation]] | ||
| + | * [[Supplier Defect Report - adding comments and editing]] | ||
| + | * [[Supplier Defect Report - verification of actions and closing]] | ||
en/supplier_defect_report_-_lifecycle.1368431132.txt.gz · Poslední úprava: 2017/03/28 08:55 (upraveno mimo DokuWiki)
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