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en:supplier_defect_report_-_receiving_and_confirmation [2013/05/14 12:03] bobcat_wiki |
en:supplier_defect_report_-_receiving_and_confirmation [2017/03/28 08:55] (aktuální) |
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| Řádek 1: | Řádek 1: | ||
| ====== Supplier Defect Report - receiving and confirmation ====== | ====== Supplier Defect Report - receiving and confirmation ====== | ||
| - | Once the SDR is submitted (the status is changed from //New// to //Submitted//) it will become visible on the Supplier view of the portal. The SDR is visible on the //Dashboard// | + | Once the SDR is submitted (the status is changed from //New// to //Submitted//) an email will be sent to the choosen contacts in the Supplier record. |
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| + | {{:en:sdr-email-issue.png?600|}} | ||
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| + | The SDR will also become visible on the Supplier view of the portal. The SDR is visible on the //Dashboard// | ||
| {{:en:sdr-dashboard.png?1000|}} | {{:en:sdr-dashboard.png?1000|}} | ||
| Řádek 22: | Řádek 26: | ||
| {{:en:sdr-1a.png?1000|}} | {{:en:sdr-1a.png?1000|}} | ||
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| + | :!: Supplier editable data exist in this section. :!: | ||
| The **1D** section of SDR contains information of the defect occurence. Supplier name, address and contacts are displayed here. Defect location, founder of defect and severity level is also displayed here. | The **1D** section of SDR contains information of the defect occurence. Supplier name, address and contacts are displayed here. Defect location, founder of defect and severity level is also displayed here. | ||
| Řádek 32: | Řádek 38: | ||
| - | Below the thin line is displayed the name of Supplier responsible person to deal with the SDR and the box to enter the RMA number when requested by Bobcat. :!: Supplier editable data exist in this section. :!: | + | Below the thin line is displayed the name of Supplier responsible person to deal with the SDR and the box to enter the RMA number when requested by Bobcat. |
| ==== 2D ==== | ==== 2D ==== | ||
| Řádek 52: | Řádek 58: | ||
| ==== 3D ==== | ==== 3D ==== | ||
| - | {{:en:sdr-3.png?1000|}} | + | {{:en:sdr-3a.png?1001|}} |
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| + | :!: Supplier editable data exist in this section. :!: | ||
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| + | In the **3D** section Bobcat and Supplier start the communication about the analysis of the corrective actions for the identified defect. Typically all SDR will contain information from Bobcat Quality about the //Interim Containment Action(s)//. The same is required from the Supplier. Aditionally the Suplier must provide information for the disposition of the defective parts. There are three choices where only one can be chosen. | ||
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| + | :!: Supplier must pay special attention to the following entries: | ||
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| + | * //Defective parts// - the single choice selection where Supplier selects the disposal of parts | ||
| + | * //Supplier action(s)// - the section where Supplier is required to fill in info about ICA | ||
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| + | **WARNING** Entering comments will not automatically save data entered in the main SDR form. The SDR must be saved after comment is entered. **WARNING** | ||
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| + | ===== Saving the SDR ===== | ||
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| + | {{:en:sdr-save.png?1000|}} | ||
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| + | :!: Supplier editable data exist in this section. :!: | ||
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| + | To save your changes to the SDR it is important to trully SAVE the SDR. Saving is done by clicking on the //change// button. | ||
| + | ===== Main Menu ===== | ||
| + | * [[en:start|Back to Main menu]] | ||
| + | * [[Supplier Defect Report - lifecycle]] | ||
| + | * [[Supplier Defect Report - receiving and confirmation]] | ||
| + | * [[Supplier Defect Report - adding comments and editing]] | ||
| + | * [[Supplier Defect Report - verification of actions and closing]] | ||