====== Supplier Defect Report - lifecycle ======

The Supplier Portal enforces standardized lifecycle for all Supplier Defect Reports (SDR). The SDR lifecycle is based around the industry standard methodology of problem solving technique called **8 Disciplines Problem Solving** commonly known as **8D** (more on 8D here: [[http://en.wikipedia.org/wiki/Eight_Disciplines_Problem_Solving]]).
Together with 8D steps each SDR is assigned a status which is based on the immediate situation of the reported defect and content of the SDR record on the portal. The status of the SDR can be only changed/updated by Bobcat's responsible Supplier Quality Engineer and/or Accountant. Representatives of the Supplier can't change the SDR status.

Find more detail how to complete the SDR record on the following pages:

  * [[Supplier Defect Report - receiving and confirmation]]
  * [[Supplier Defect Report - adding comments and editing]]  
  * [[Supplier Defect Report - verification of actions and closing]]

===== SDR lifecycle flowchart =====

Below is simplified graphical representation of the SDR 8D steps and statuses.

{{:en:sdr-lifecycle-a.png?600|}}

===== Defective parts disposition  =====

On the following picture is simple schematics explaining the disposition of defective parts and invoicing.

{{:en:sdr-disposition.png?900|}}

===== Main Menu =====

  * [[en:start|Back to Main menu]]

  * [[Supplier Defect Report - lifecycle]]
  * [[Supplier Defect Report - receiving and confirmation]]
  * [[Supplier Defect Report - adding comments and editing]]
  * [[Supplier Defect Report - verification of actions and closing]]